Last updated: {{NOV 2025}}
Because all our items are made to order, we cannot accept returns or exchanges for:
- Choosing the wrong size or color
- Change of mind
- Buyer error
However, your satisfaction matters to us. If there is any issue with your order, we’ll make it right.
đź› Damaged, Defective, or Incorrect Items
If your order arrives damaged, misprinted, or incorrect:
- Email us at contact@printpairs.com  within 7 days of delivery
- Include your order number
- Attach clear photos of the issue
We will replace the item at no cost to you.
đźš« Non-Returnable Items
- Personalized/custom items
- Digital products
- Gift cards
- Final sale items
📬 Wrong Address
If the shipping address provided at checkout is incorrect or incomplete:
- The carrier may return the package
- We can re-ship the order once the customer pays the re-shipping fee
- Original shipping charges are non-refundable
⏳ Cancellations
Orders may be canceled within 2 hours of purchase.
After production starts, we cannot cancel or modify your order.
For support, contact us anytime at. contact@printpairs.com